Elysia Hegarty - Associate Director and Wellness Lead
With over 15 years’ experience in Human Resource Management and the Wellness industry, Elysia has combined her expertise to partner with businesses to help develop strategies to attract, engage and retain employees.
Rewrite your Employee Wellbeing Story
The world of work is changing for everyone. Organisations big and small are rethinking strategy, organisation design and the welfare of their employees. We have already seen an increase in investment in workplace wellness. 30% of this investment is being driven by the motivation of strengthening the People Value Proposition (PVP) and employee experience rather than simply improved absenteeism and sick leave costs.
For years, the workplace was the leading cause of stress and since the pandemic, research has shown spikes in anxiety (20%) and depression (23%). If anything, Covid-19 and the implementation of hybrid working models have shown us that there is a real need to put employees and their well-being at the centre. Not only does this create a psychologically safe working environment for employees, but it can also mitigate the risk of increased stress and anxieties.
Employers are also struggling to move away from a one-size-fits-all approach, facilitate the needs of diverse cultures, generations, and multiple sites, increase engagement and participation rates and deliver a unique programme with a limited budget that can also measure impact. It’s a tall order but not an impossible one. With organisations considering their flexible working models and future of work strategies, they also have the opportunity to rewrite their employee wellness story.
Wellness Challenges in Pharmaceutical Sector
Over the last two years pharmaceutical, biotech, and healthcare organisations have been under intense pressure to deliver. Unprecedented disruption in Supply chain, demand for highly skilled workers and the need for more agile working models are key challenges currently. From speaking with many of our clients over the last year, employee performance, work-life balance and productivity have been high conversation topics.
There is a real need to shift toward understanding the individual health and wellbeing needs of workers. This will be critical to helping employees in Pharma thrive and for acquiring new talent. From our extensive work in designing and delivering employee wellbeing strategies and programmes in this competitive market we continue to see:
A lack of participation among production staff versus non-production staff
Performance issues as a result of work overload and tools for coping with stress
Expansion of mental health resources and promotion with little impact
Integrating wellbeing into the organisational culture
A one size fits all approach to wellbeing that is not meaningful for employees
Lack of real impact due to poor data collection and measurement of success
An inability to obtain and use a budget for wellbeing activities effectively
Introducing Strategic Wellness
In order for employees in the pharma and biotech industry to thrive, it is essential that these organisations get serious about defining a holistic and strategic approach to employee wellbeing. This means fully defining and deploying a wellness programme that is both bespoke to the organisation and its employees and meaningful enough to create excitement and engagement.
Without a strategic approach to wellness, organisations will continue to struggle with burnout, fatigue, poor performance, absenteeism and attrition. A strategic wellness programme has multiple positive consequences for your organisation at all stages of the employee journey including:
Increased talent attraction and influencing choice of employer
Improved performance and engagement scores
Reduced absenteeism and associated costs
Enhancing participation rates in wellness activities
Increased retention of top talent
Through our research, we have identified 8 dimensions of wellness that are important to consider in taking a root cause approach to understanding the true health and wellbeing of employees in pharma. These elements include not only Physical and Mental Wellness but consider other areas that directly impact employee wellbeing such as Occupational, Intellectual, Purpose, Financial, Social and Environmental Wellness.
Strategic Wellness in Action
Figure 1 highlights an example of a Wellness Assessment across the 8 dimensions of wellness conducted by the FOWI in a pharmaceutical organisation as part of the overall development of a wellness strategy and associated activities. The plot below highlights the areas that most impact employee wellbeing across the 8 dimensions of wellness and go deeper into each area. This allowed us to tailor the wellness interventions in order to have the most positive impact.
One client of ours, a pharmaceutical organisation with over 600 staff across multiple sites reached out to us for support in designing their wellness strategy. With over 600 staff across multiple sites and both production and non-production roles, the challenge was the lack of available activities, a lack of understanding from employees in what was available to them and poor buy-in from leaders across the business resulting in poor participation, high absenteeism and high attrition.
Process & Impact
Following our ACED approach we executed a simple 4 step process (below) to first understand the areas impacting employees the most, co-created a tailored wellness strategy including a programme of activities, communications & implementation plan that was meaningful for employees across the key wellness pillars that were identified in focus group sessions with employees, engaged employees and key stakeholders and used ongoing data to capture feedback and measure the success of the programme.
The overall programme had a meaningful impact on various business priorities such as decreased absenteeism, increased engagement scores and most importantly, analysis of the intervention saw a 50% increase in participation rates among production staff when interventions were tailored to their needs.
Any modern pharma and biotech organisation wanting to improve engagement, employee morale, create a psychologically safe workplace along with increasing the bottom line should seriously consider a strategic approach to wellness. It is key for their PVP and creating a destination workplace in a competitive landscape.
About the Future of Work Institute’s Future of Wellness Services
At Cpl’s Future of Work Institute, we are helping organisations rewrite their Future of Wellness strategy. Because of our unique co-create approach not only can we help you design a bespoke programme to the needs of your employees, we can put real KPI’s against it to help drive engagement and increased well-being for all. With our ecosystem of health experts and emerging technology, your employees get the best solutions unique to their health challenges. Our Wellness Services include:
STRATEGY – Using our wellness model we help you understand the current status of employee wellbeing and strategically design your wellness programme.
EDUCATION – Through our ecosystem of expert health coaches we deliver tailored evidenced-based health and wellbeing training and seminars to help your employees understand how to make changes to enhance their health and wellbeing.
PERSONALISATION - Through our personalised services such as health screening your employees can ensure their health and wellbeing is tailored to their needs, health concerns and wellbeing goals.
ENGAGEMENT - We help you create a wellness engagement strategy through leadership training, wellness committee development and stakeholder management to help drive engagement in wellness activities.
HYBRID DELIVERY - We offer a range of delivery options including a technology platform that can be delivered as an app, desktop and intranet integration perfect for organisations with a blended workforce.
MEASUREMENT – We use a range of validated assessments to manage KPI’s and gather feedback to support the overall success of the programme and design a continuous improvement plan for your brand. Our programme measurement options can help you become the employer of choice.
Contact Elysia Hegarty, Associate Director and Wellness Lead or download our brochure hereto see how we can reimagine workplace wellness together.