*1/2nd Line Support required by Biotechnology firm based in Cambridge*
A leading Biotechnology firm, based in Cambridge, currently requires a 1/2nd Line Support to join the team in supporting users as well as getting involved in multiple projects.
Upon joining, the 1/2nd Line Support will work with the wider IT team in maintaining and supporting the companies core infrastructure and network. The role will focus on supporting 70+ users with issues ranging from password resets to server issues, of which you will get hands on experience with. The role also involves a lot of project work to optimise and upgrade the Network Infrastructure and the opportunity to learn a tonne of new tech.
In terms of skills, we are looking for 1/2nd Line Support’s who have excellent experience in the 1st Line and 2nd Line support of Windows and maybe some MAC systems also. Any experience of basic networking would eb great as would the desire to learn more around Cloud (AWS).
This opportunity would suit a 1/2nd Line Support who is looking to work in a growing, exciting Biotech who are genuinely saving people’s lives with their research. If this sounds interesting, please apply within!