At Enterprise Solutions Group we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Permanent) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent challenges.
Due to continued growth and success we are looking for a Business Analyst to join our team to support our MSP programmes.
- Work cross-functionally with programme manager and project managers to support client implementation and ensure best practice process set up
- Map all processes across programmes to develop full process handbooks
- Develop a quality management system for the MSP and implement change management process to ensure no loss of tacit knowledge and standardisation of processes
- Bring lean process expertise across the MSP programme, identifying opportunities for process efficiencies, and process re-engineering
- Work with MSP teams to bring innovation ideas to life
- Identify opportunities for process automation and systems support to relieve administration burden
- Understand the client’s request and aligning internal processes to their changes
- Document of each job requirement workflow
- Work with lean consulting partners to ensure continual best in lean process improvements are applied to our programmes
Skills & Experience
- Degree/ post graduate qualification in Business Analysis or related field. 1 to 2 years’ experience in a Business Analysis role
- Highly innovative and passionate process improvement
- Self-starter with ability to work on own initiative and strong attention to detail, completing tasks to a very high degree of accuracy.
- Excellent communication and presentation skills and an ability to communicate effectively at all levels of a business
- Organization to track and provide updates on simultaneous workstreams to various stakeholders
- Strong Excel and other MS Office product skills and an affinity for getting to know systems
For more information on this role or working with Cpl please contact me by email at Ingrid.firstname.lastname@example.org