CPL, in partnership with a leading Irish bank, have an opening for an administration professional to join their operations centre in Cabinteely.
This is a role until December 2022 initially with a chance of permanency depending on candidate performance.
- Strict adherence to compliance, operational procedures and control standards
- Perform oversight/quality checks on outsourced activity & critical processes
- Escalate exceptions & issues as needed
- Identification of significant causes, red flags and patterns associated with QA of cases
- Liaising with various stakeholders
- The ability to work independently
- Ability to prioritize
- Proficient in Microsoft Office (excel, powerpoint, project, word) and data manipulation
- Excellent attention to detail and focus on delivering quality outcome for customers
- A motivated & driven individual