One of the world’s number 1 job sites. Looking for people who share our enthusiasm for innovation and creating the best experience for job seekers. Our Client Success team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service.
- Fully professionally fluent in German or Dutch
- 1-2 years or more experience in B2B, Tech, Customer Service, Account Management. Related experience can also include: Industry (Recruitment, Staffing, Dot com, HR Tech, Ad/Media Agency), B2B or B2C relationship management, servicing internal or external customers or retail customer service.
- Learn quickly and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one.
- Relationship management and churn prevention skills, and the drive to engage clients on new products and features.
As a Client Success Expert, you will:
- Communicate directly with clients, primarily through email and phone, and work closely with our internal Sales, Product and Technical teams to ensure a flawless experience with us from the beginning. If you get passionate about delivering outstanding, memorable WOW experiences, facilitating creative solutions, and delighting clients at every turn, this is the role for you.
- Foster and grow relationships with our clients, offer personalized service and support them in their end goal of making hires.
You must be interested in this role by now! Simply send me your CV by applying to the job here or via email@example.com, and I will be more than happy to support you throughout the whole application process, to stand by your side, and to coach you in the best way possible.