Your future role?
We are currently looking for Content Review Associates to join one of our clients who are a leading global company.
Job Title
Content Review Associate
The Role
Responsible for helping improve the quality of and safety of online content
Job Description
· Investigate and resolve issues regarding content that is reported for account support and/ or safety, flag for action, and resolve within agreed upon turnaround times
· Respond to user inquiries
· Understand and remain up to date with client policies and guidelines, resolve inquiries according to defined policies and procedures
· Fulfil base productivity and quality requirements
· In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of maturity and resilience. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.
Requirements
· Fluent in English and (Dutch OR German OR Danish OR Norwegian OR French OR Swedish)
· Customer service experience
· Strong attention to detail
· Enthusiastic and positive attitude
· Good knowledge of internet and associated technologies
· Experience in a professional work environment
Offer
This role is a full-time 12 month contract with a salary of €30-35K
40-hour week.
Rotational shifts – must be flexible
Dublin 18
If you’re interested in this role, please don’t hesitate to contact me at [email protected]
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