We are also looking for the following speakers (B2+): DUTCH, DANISH, GERMAN, HEBREW, NORWEGIAN, SWEDISH.
As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
Contract: 1 year FT (likely to be extended)
Salary: 28,000 year
Location: D3 or D18
Working hours: Rotational Shift Pattern (Mon-Sun)
Duties and Responsibilities
Day-to-day responsibilities may include, but are not limited to:
• Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
• Respond to user inquiries with high quality, speed, empathy, and accuracy
• Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures
• Fulfill base productivity and quality requirements
• In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.
•Fluency in desired language (and English)
•Strong attention to detail to ensure quality of work
•Enthusiastic, positive attitude with a strong willingness to learn
•Good knowledge of internet and associated technologies
•Experience in a professional work environment (Recent graduates welcome)
• Working for an international enterprise company
• Great training
• Company social events
• Opportunities for career progression
HOW CAN I HELP YOU?
- Send your CV to firstname.lastname@example.org
- I like giving support to all my candidates, so I'll guide you through the entire process.
- Preparing your CV and interview.
- LinkedIn profile: https://www.linkedin.com/in/greta-massironi-a6b049b3/?locale=en_US