Electrical Security Technician
We are currently recruiting for a System Service Engineer/ Electrical Security Technician to join our Security Division in the Leinster region on a full time, permanent contract of employment. The successful applicant will be involved in the commissioning and installation of equipment while also conducting comprehensive maintenance and servicing solutions to a variety of clients, from simple standalone systems to large multi-site integrated solutions.
PRINCIPAL ACCOUNTABILITIES
· Responsible for the installation, configuration, and commissioning of CCTV systems
· Manage the customer interface by conducting customer service calls and relay information to customers in terms of outcomes and recommendations
· Conduct routine preventative maintenance checks on systems and produce system status reports
· Complete job sheets and reports for service calls
· Carry out workshop repairs and liaise with suppliers on faults and warranty issues
· Complete reports for workshop repairs
· Assemble and modify equipment and systems
· Participate in the preparation of safe working plans, method statements and risk assessments
· Provide on-site support and operation for clients as required
· Support the Security Division in promoting a culture of excellent customer service and establishing exceptional working relationships with both your colleagues and the client
· Act as a brand ambassador and lead the Company through its ongoing expansion
· Any other duties as deemed necessary for the efficiency of the business
SKILLS AND KNOWLEDGE REQUIRED
· Solid experience working on the installation and configuration of CCTV systems with an understanding of IP networks
· Minimum of 3 years’ experience working with intruder alarms and Access control
· An in-depth knowledge of the products and systems currently available within the industry
· Must have exceptional customer service skills with the ability to liaise with customers directly while demonstrating a commitment to providing quality customer service
· Health & Safety awareness with an understanding of the legislation and standards required
· Proficient IT and network skills with proven experience using a variety of software
· Motivated self-starter, who can work both independently and as part of a team
· Great time management skills with the ability to meet strict deadlines and prioritise their own workload
· Excellent communication skills, both written and verbal
Interview takes places immediately.