I am looking to speak to Customer Support Wizard for French Market who is looking for a new opportunity in Dublin. Are you creative, enthusiastic customer oriented French speaker. If yes - I am looking forward to speak with you.
My client is a up-and-coming cloud-based web development company based in Dublin City Center.
As business and customer base is growing, they are expanding their team and looking for a creative customer support wizard to join their friendly team. Fun environment, full training on the products and competitive pay/benefits are on offer.
The job and responsibilities:
- Providing support to customers about their website creation over the phone and through a ticketing system
- Developing the relationship with the customers and increase the satisfaction of service
- Collecting valuable user feedback to improve the products
- Working with other departments and product teams on improving the products
Who are you
- Creative, enthusiastic and customer oriented French speaker
- Motivated and with excellent communication skills
- Previous experience in a similar role is a distinct advantage
- Candidate has to be permanently based in Ireland
Salary and Benefits:
- Competitive Salary - 27k - 35k (Depending on experience)
- Permanent contract
- Amazing facilities with pool table, view on the canal, yoga/gym room...
- Free lunch
- Free snacks, coffee, tea
- Brand New office on the Docks and great work environment
- Work from home - at the moment due to Covid19
- In post-covid period it will be office based or partly offices based (work from home two days a week)
- Healthcare from day one
- Paid holidays
- Self-development opportunities
- Paid sick days
- Share options
This company offers full training and excellent career progression opportunities.
If you are interested in moving to this exciting opportunity or just a confidential chat about current openings for French speakers in Dublin, please send your CV through the link provided.