A leading IT company is looking for German speaker to join their IT Customer Care Team.
Location: Dublin office or permanently work from home (from anywhere in Ireland)
Position: German Speaker IT Customer Expert
Working Hours: Monday to Friday, office hours
Job type: Permanent, Full time
Salary: Depending on Experience - basic of 35,000 - 40,000 annually
- Working with B2B client to resolve the queries and technical issue
- Channels: Email, Phone, Chat Support
- Communication with other departments and product teams
- Maintaining customer satisfaction
- Fluent German and English skills both in writing and speaking (C2 level)
- Experience in customer facing role
- Critical thinking and problem-solving skills
If you are interested in this position, please apply with your CV.