I am recruiting for a German Customer Support Specialist, who is very tech-savvy and customer-focused.
My client, a leading global software business, offers you to work permanently, fulltime from home (anywhere in Ireland), without returning to the office after Covid.
Join a young, dynamic, growing business located in the heart of Dublin with excellent reviews on Glassdoor (best place to work for according to employees).
Your Daily Tasks:
· Develop a deep knowledge of our client’s software to remove technical barriers for our customers and help them navigate a variety of tools within our client’s business
· Partner with customers to effectively resolve issues through phone, live chat, and email communications, adapting to fluctuations in the volume of incoming inquiries
· Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, enabling them to grow better
We are looking for YOU!
· Fully fluent in German and English
· Fulfilling & challenging feelings from creative problem-solving
· Self-motivation, always curious, and consistently eager to learn
· Clear, professional, and informative communication style
If you are interested in this position, please apply here or email your CV to firstname.lastname@example.org for a confidential and professional career consulting service. I will provide recruitment support such as your CV revision and interview coaching to find the ideal job for you!