Opportunity in French Customer Support / Service Clientèle in Dublin

Type De Travail: Permanent, Full time

Salaire: EUR 31,640

Lieu: Dublin 18, Sandyford, work from home for now due to Covid, candidate must move to Dublin and work from office once Covid improves

Heure De Travail: 40 hours a week, flexibility to work weekends required

Opportunity in French Customer Support / Service Clientèle in Dublin

French Speakers Only

Ton Travail

The mission of this job is to provide world-class support to customers of a well-known global gaming platform. This will be achieved through continuous learning, focused problem-solving, and the resulting provision of consistently high-quality customer experiences.

This Awaits You in Your Career

·       Providing support to customers‘ queries in relation to user accounts, purchase issues,

customer order management, technical and game support, or any other area where support may be required by the client and their users via the client’s tools and systems

·       Developing the relationship with the customers and increase the satisfaction of service

·       Paying attention to suspicious activities or contacts

·       Contributing proactively to the achievement of agreed Service Levels

·       Assisting with new hire mentoring and integration, as the team grows

C’est Toi Que Nous Recherchons

·       Creative, enthusiastic, customer-oriented with a minimum experience of 6 months in customer service-related jobs

·       Motivated and with excellent communication skills

·       Fluent in French and English

·       Ability to prioritize own workload, working to strict deadlines and effectively managing time

Candidature: Send Your CV to me, Johanna Simon, johanna.simon@cpl.ie. I am looking forward to talk to You!

Key words:

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