· Manage the day-to-day running of the site, empowering and developing our people to be the best and deliver the best, making the most of your resources and growing talent.
· Drive commercial best practices, maximize revenue opportunities, work with the Hotel Manager to manage controllable costs and labor control.
· Oversee all business areas with an eye for detail. Ensure brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s.
· Support the Hotel Manager in delivering the site business plan, supporting and enabling the bigger picture.
· Demonstrate knowledge of health and safety compliance and manage all audit processes to a high standard.
· Be agile in your thinking and effectively manage your time to meet business needs.