Diligent is the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today’s complex, global landscape. The largest global network of corporate directors and executives, Diligent is relied on by more than 19,000 organizations and nearly 700,000 leaders in over 90 countries. With award-winning customer service, Diligent serves more than 50% of the Fortune 1000, 70% of the FTSE 100, and 65% of the ASX. Our passionate, smart, and creative group of more than 1,000 employees support customers around the globe.
The Diligent HR team seeks a highly motivated and analytical individual who is eager to enhance his/her HR experience and impact a dynamic, growing global technology organization. Reporting to the Senior Director Total Rewards & HR Systems, this multifaceted role focuses on HR Systems, Reporting & Analytics and improving operational processes while working on programs that truly impact our people and our business.
The Manager, Human Resources Information Systems (HRIS) will provide strategic direction and analysis to oversee the organization's human resource information systems. This includes system configuration, business process management, report governance and management, data integrity, integrations support and security maintenance. The role will create both short and long-term goals and objectives for system design, operations, processes, data flows, security, reporting, and analytics. This role will also have a high level of collaboration with Information Technology and Human Resources teams to implement improvements in functionality, systems integrations, and training where necessary for an excellent employee experience.
The ideal candidate is not only extremely analytical but possesses a natural curiosity regarding Human Resources processes, procedures and their impact on the business. The role partners with all members of our HR team, interacts with employees and managers at all levels of the organization, and requires operational immersion into the inner workings of an HR department and a detailed understanding of HR processes and procedures. In particular, the role requires an understanding of the partnership between HR and other departments (Finance, Legal, IT) in ensuring the efficiency of our infrastructure and the relationship between human capital and organizational success. This role will be expected to play a key part in M&A integration activities and support the organization as it continues to scale and grow.
Work with the Sr. Director, Total Rewards as well as leaders within HR to further develop a strategy to optimize the Oracle (or current HRIS) platform to meet business
Proactively identifies and recommends opportunities for operational excellence and process improvements to eliminate inefficiencies and drive automation in our technologies and better support business needs.
Collaborate with stakeholders across all functions (HR, Finance, IT, Operations) to maintain and develop processes that will create a best in class HR operations platform and an excellent employee
Lead projects and outsourced development teams; obtain key partner buy-in, develop requirements, build/test, prepare for change management, go-live and conduct post-mortem feedback improvements.
Ensure data integrity, testing of system changes, report writing and analyzing data flows for process improvement
Oversight and responsibility for data integrity audits, reporting findings to appropriate
Be the point person for Oracle business requirements and for prioritization of Core HCM requirements from the
Implement HR Systems roadmap projects, within our global HR systems portfolio/landscape
Assist with the design, development and support of the Integration landscape to and from Oracle by working with vendor and Integration
Support change management including development of user procedures, reference guides, system training support and other documentation as
Ensures the proper security administration, configuration and system processes are in place and appropriately maintained and that they comply with internal and external audit
Maintain awareness of vendor plans and the potential impact of those plans on current and future HRIS
Identify key metrics to monitor Oracle utilization and identify trends, root causes and solutions to drive efficiency and scale within
Management of the Monthly & Quarterly dashboards in Domo for HR reporting and visibility throughout the business.
Manage a team of technology partners included but not limited to: Oracle, JobVite, OrgChartNow and ServiceNow to support the business needs for HR systems and employee
General HRIS administration and HR data transactions including, but not limited to title changes, salary changes and other organizational changes and auditing of other HR life cycle transactions.
Partner with HR team to provide system support during annual HR events including performance reviews, goal setting and compensation planning as well as drive process
Ensure support for compliance and reporting obligations (i.e. EEO-1, VETS-4212, AAP, 401k NDT, )
Bachelor's degree required, preferably in finance, business, and/or human resources
5-6+ years combined experience in HRIS and HR Analytics
Strong quantitative and analytical skills, proficiency building reports and using MS Excel
Exceptional attention to detail and data integrity
Proven ability to acquire and apply new technical skills quickly
Demonstrable Project Management skills with the ability to coordinate multiple projects, analyze data and communicate recommendations
Experience within a global organization and ability to interact with and influence various departments and levels of management
Self-motivated and comfortable navigating a dynamic, fluid environment
Strong collaboration and communication skills, customer service oriented
Adheres to strict confidentiality requirements and protection of sensitive HR data