Internal Sales Representative
My Client is a leading technical specialist distributor of industrial maintenance, repair and overhaul (MRO) products and services. They are recruiting for an Internal Sales Representative to join their Sales team. As an Internal Sales Representative, you will be responsible for delivering service to the customer and ensuring that the PCO and Branch Manager are fully supported. You will have responsibility for the efficient and accurate provision of quotations, order management and expediting, escalation management and resolution from the day to day business.
· Respond to, prepare and submit quotations in line with customer deadlines, using email telephone and hard copy.
· Proactive management of workload to ensure maximum conversion of quotations.
· Develop and maintain relationships with site contacts and an understanding of their business and challenges.
· Actively contribute towards a customer-centric and commercially driven culture within the branch, ensuring that decisions are made based on what is right for the customer, creating a culture of respect for the customer and a passion for the business and products we sell.
· Enter sales orders onto the Company ERP system (K8).
· Support and contribute to branch KPIs.
· Carry out administrative tasks as requested by the Branch Manager in line with the company’s business procedures in order to maintain ISO accreditation.
· Support F2F customer engagement where necessary.
· Experience gained working within a customer service, sales or purchasing role.
· Proficient in Microsoft packages.
· Advantageous - process knowledge.
· Advantageous - Knowledge of K8, Sage or similar.
· Ability to work independently or part of a team.
· Problem solver.
· Logical thinker and ability to review issues from differing viewpoints.
· Ability to prioritise a varied workload to meet operational demand and flexible approach to ensure deadlines are achieved.
If you are interested in applying for the position above, please send your CV using the link provided. Alternatively call Conan on 07393014996.