We’re looking for German Trainer for one of the leading global information technology consulting and business process services Company based in Porto, Portugal.
As a Trainer, you will be responsible with the following:
Maintain a high score level of all key performance indicators;
Participate in continuous education efforts from the client Training Team;
Attend and participate in all train-the-trainer sessions for updated and new materials from client;
Plan, design and deliver the training sessions;
Monitor and review the progress of trainees;
Create training reports, collateral plans and share it with management;
Communicate efficiently in order to provide Information and clarification regarding trainings and developments;
Ensure that training solutions are designed in a logical, structured and clear manner;
Manage participation during training delivery to ensure maximum contribution;
Analyze training needs and develop strategies to improve courses and training documentation.
Advanced level of English and German;
At least 1 year of experience in a training role in a technical support or client care operation;
Open to work in rotational shift timings and weekends as per process requirement;
Good knowledge of Quality/Process Improvement techniques;
If you would like to hear more about this role, please contact me at firstname.lastname@example.org or If you know someone that would be interested, please feel free to pass my contact detail.