Project Manager (Professional Services)
Based in Dundalk my client has built up an enviable reputation as great place to work.
To be part of this growing team is to be part of something truly special where your role makes a genuine difference and you can see real career progression. Alongside the exciting products being developed the great culture is also a major selling point.
As part of their ongoing commitment to push forward with the freshest platforms for their clients an opportunity has arisen for a talented and motivated Professional Services Project Manager to join their growing team.
Scope of Role
The role of a Professional Services Project Manager is to manage the delivery of projects with a team of Professional consultants and trainers. It incorporates the day to day management of multiple projects and individual tasks to ensure projects are delivered on schedule and on budget in line with customer expectations. The role will involve both, working from the office and on site with multiple projects and multiple customers.
Creation and implementation of a suitable project SOW, project plan, project execution pipeline and other associated documentation and processes for the professional services team.
Responsibility for the creation and agreement of Project schedules
Control the Change management process enabling the effective resource planning, forecasting and budgeting
Manage processes for project handovers from sales and to support including milestone definition within the project plan
Ensure projects are sufficiently closed out to enable better resource utilization and handover to the support team
Ensure that all required documentation and tools are available and accessible to the project implementation team as necessary
Ensure project meetings take place at the frequency deemed necessary and customer stakeholders are managed accordingly
Managing Customer expectation is paramount to the successful delivery of project and essential for overall customer satisfaction. Managing scope creep and ‘doing what we need to do’ is critical for the success of this role
Introduce new methods of sharing dependant resources and utilising said resources on single and/or multiple projects
Monitoring timesheets and subsequent approval
Collaborate with the other team leaders (Development, Sales, Hardware) to allocate resources to projects when required
Knowledge and Experience
Experience of ERP project implementations at Enterprise level
A minimum of 3 years’ experience working as Project Manager
Familiar with the concepts of LEAN and Agile methodologies.
Exposure or qualification in PMP or other recognised project methodology
Sound working knowledge of customer and business account practices.
Excellent customer service and customer facing skills to work alongside customers on and off site.
If you have excellent organizational, interpersonal and time management skills within an agile software delivery environment then get in touch on 07393014990 and ask for Myles McKeown or to apply please just use the link provided.