The Site Reliability Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the company platform and infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from application through to hardware and all stops in between. The ultimate goal of the SRE is to never have to escalate an issue to an engineering or development team and to completely own the resolution of incidents. They are also tasked with driving forward the operability of the platform to drive down incident numbers and to reduce MTTR.
To accomplish this the team combines Software Development, Networking and Systems Engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers.
•know Linux systems in various levels of diagnostics and troubleshooting?
•write a code to automate repetitive tasks every time you have to do manual work?
•smile when you solve an issue in Sydney from your laptop in Europe?
•accumulate years of experience in roles like Network, Software or Systems Engineering?
What you get to do in this role:
As an Engineer in the SRE team you will:
•Drive immediate relief and provide a sustainable resolution to issues within the ServiceNow platform.
•Use knowledge and experience in software development, application support, systems engineering and networking to proactively prevent issues from reoccurring.
•Drive internal stakeholders and partner teams to improve the reliability, scalability and performance of the infrastructure through improved system design.
•Drive and contribute to a culture of intolerance to manual activity, which results in an automation environment delivering repeatable and scalable response to system issues.
Take note because they are a must-have:
•Deep knowledge of Linux systems.
•Networking skills and IP addressing.
•MySQL database administration.
•Monitoring of performance/availability in systems, applications and networks.
•Uncompromising attention to detail.
•Ability to work in shifts that cover one weekend day.
If you think you may be a good fit for the role then apply now or contact email@example.com