As Team Lead you should have more than 1 year experience working as a Team leader, ideally in a contact centre/office environment, leading at team of at least 8-10 people. The ideal person should have previous experience in effectively coping with a fast paced, high pressure role.
What will you do?
- HSE vaccination programme.
- Take accountability for team and market performance and create action plans to address non delivery.
- Monitoring queues for variable workload.
- Manage Team members and act as point of contact and escalation for any staff members’ issues.
- Responsible for building client relationship.
- Prepare updates, reporting relevant to delivery for the client.
- And much more
What do you need to have?
- English level C1 or C2.
- Experience 1,5 years as TL
What BENEFITS will you get?
- Training & Development
- WFH : working from home anywhere in Ireland.
- Salary: €35K (Monthly pay)
- Day shift, M-F
- Contract Type: Temporary till March 22.
How can I help you?