We are seeking hardworking, motivated and driven candidates for roles as Contact Centre Sales Agent.
You will be required to sell a range of products to existing customers through outbound telephone calling. No cold calling required.
In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.
What you will do:
- Calling existing customers and generating increased sales
- Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
- Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products
- Verifying the order and customer details on-line
- Achieve weekly individual sales targets
- Attend weekly team catch up meetings
- Maintain up-to-date knowledge of our products and processes
- Receive on-going training, support and coaching from your supervisor
- Any other duties/projects as directed by Senior Management
Requirements:
- Fluent in either German
- Professional level English
- Minimum of 1 year experience in sales, building relationships with key decision makers
- Passionate about delivering customer service and managing customer expectations
- Excellent communication and negotiation skills
- Self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
- Excellent IT skills essential
- Highly organised with a strong attention to detail
Feel free to get in touch with me at [email protected] and share this opportunity with anyone that might be interested. Apply today!
