Customer Care Expert - Turkish
The company's Customer Care team in Dublin. We use our unique understanding of the company products to provide support via phone, chat and email to more than 200 million users around the world.
We offer competitive pay, shares and great benefits, including time off, health insurance, pension, subsidized lunch, happy hours and so much more. At the company, you’ll find a relaxed and friendly atmosphere, fantastic co-workers (and bosses) and a lot of opportunities for growth.
We’re looking for a Customer Support Expert who’s fluent in Turkish and English.
These are the shifts we currently have available:
Monday - Friday (8am - 5pm).
Fluent in Turkish and English and eager to explore new technologies. Your customer service experience (in any industry) and your great communication skills enable you to solve problems thoughtfully and effectively.
As a Customer Support Expert, you will:
- Provide the company users with technical solutions on all the company products via phone, chat and email.
- Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction
- Develop and maintain positive customer relations and satisfaction
- Influence the way we support our users and improve it to make sure our users’ experience is the best possible
- Work with all other departments and product teams, and liaise with them about our users’ needs
We’re proud to be an equal opportunity employer.
The company was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.