Urgent Deskside Support engineer, Dublin South location 3 days, 2 days remote.
Daily Rates circa € 160.00 per day Pay. 6 months rolling contract term.
Your role will encompass
• Monitoring and Management support and configuration
• Provision accounts and equipment
• Desktop Support for customer
• Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365
• Configuration of Microsoft Server, Exchange, Active Directory.
• Maintain and build the current documentation in place
• Hardware troubleshooting
• Interacting with and managing 3rd parties
• Application troubleshooting and support
• Imaging and Deployment
• Manage File Permissions and Access Rights
• Configuration and Support of Mobile Devices
Experience
• 1+ years Working in a technical support environment (required)
• Application Support – 1st Level
• Windows Servers, Active Directory, Microsoft Exchange, MS Office - Level 1 support
• Office 365 and Virtualization experience advantageous.
• Customer Services, Call Handling
It would be preferred if the candidate had one of the following accreditations and experience
• Microsoft Specialist certification in Windows 10
• A Microsoft MCP for Client or Server OS
• Comptia A+
• Comptia Net+
Successful candidates will receive exposure to
• All Microsoft Operating Systems
• Windows Servers
• Virtualization – Vmware, Citrix, Hyperv
• SMB Networking Environments
• Unified Communications
• Remote Access Solutions
Call Lindsay O’Leary for further spec details. 00 353 86 8311808
#LI-LO1
