•Support the compliance and security integrity of the environment through your work
• Partner with other teams, functional managers and program managers to deliver mission-critical services to the market
• Support development of new and existing capabilities for our compute, storage and network services
• Work with Engineering to:
o Define operational requirements
o Automate operational requirements
o Participate in the full deployment pipeline
• Work with Support and Development to:
o Identify and resolve issues
o Discuss and plan integration requirements
Required Professional and Technical Expertise
• Minimum of 5 years' experience in hands-on production administration of large system environments, including virtual platforms.
• Experience in establishing, following, and improving operational procedures within a mission critical environment
• 5+ years of experience in data center infrastructure or relevant work experience
• 5+ years of experience in large-scale infrastructure design, engineering, and support
• 5+ years of experience in IT Change, Incident, Problem, Asset management
• 5+ years of infrastructure engineering with proven record for delivering high-quality, large-scale solutions. Experience designing architectures for scale and performance
• Must be efficient in writing, debugging and maintaining scripts (Bash and Python)
• Must be extremely comfortable using and navigating within a Linux environment
• Ability to do low level debugging and problem analysis by examining logs and running Unix commands
• 3-5 years of experience with configuration management systems (Ansible / Chef)
• Hands on knowledge of using Splunk or ELK
• Must have the ability to perform debugging and problem analysis by examining logs and running Unix commands
• Must have experience in dealing with bringing incidents to resolution and leading a group during the troubleshooting
• Working knowledge with Network and Storage technologies
• Working knowledge with ServiceNow, JIRA, Confluence, and GitHub
• Excellent written and verbal communication skills
• Comfortable operating in fast paced environment
Required Skills
As per Job Description
Preferred Skills:
• 2+ years of experience with Kubernetes
• 2+ years of experience with GitHub, Perl and Python
• 2+ years of experience in virtualization environments such as AWS /Softlayer/Zen/VMWARE
Required Education:
BS or equivalent in computer science or electrical engineering or relevant experience
