I am recruiting a passionate client/customer Specialist who is fluent in Dutch and has a proven track record of going the extra mile for customers and clients.
My client is a cloud-based web development company based in Dublin City Center. They are looking for creative, customer-oriented and German speakers.
Responsibilities:
- Build strong relationships with the users, uncover needs and help guide them through their user journey.
- Manage email, phone, chat and/or other communication channels as a primary contact for the company’s users.
- Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction.
- Go above and beyond to “wow” our customers.
Who are you?
- Creative, enthusiastic and customer-oriented Dutch speaker
- Motivated and with excellent communication skills
- Previous experience in a similar role is a distinct advantage
Salary and Benefits:
- Competitive Salary - Base salary up to 40k
- Permanent contract with the company
- Amazing facilities with pool table, view on the canal, yoga/gym room...
- Free lunch
- Free snacks, coffee, tea
- Work from home - remotely - permanently if preferable. You will need to be based in Ireland.
- Healthcare from day one
- Paid holidays
- Self-development opportunities
- Paid sick days
- Pension
- Share options
- This company offers full training and excellent career progression opportunities.
This is an opportunity to work with one of the fastest-growing companies. Be part of something amazing in 2022 and beyond. If you are interested, please send me a direct email to vivian.rodriguez@cpl.ie or apply through this link
