The Opportunity
Cpl is working on a fantastic new opportunity for an experienced Motor Claims Handler to join a Specialist Underwriting and Claims handling agency with HQ based in Belfast City Centre.
Specialising in Commercial Motor and Liability Insurance, this agency is renowned for its providing the best end-to-end insurance solutions for their policyholders across N.Ireland whilst adding a personal, local touch.
Your new role
As Motor Claims Handler your role will be to provide support to the Claims Manager in the effective handling of claims.
Key responsibilities include:
· Handling all aspects of commercial motor claims including Accidental Damage and Third Party within authority levels.
· Liaising with Underwriters when necessary and providing claims experience when required.
· Instructing Engineers, Loss Adjusters & Solicitors and attend Court for Consultations and Hearings.
· Reviewing outstanding claim files on a monthly basis within own allocation.
· Acting as first point of contact for day-to-day enquiries from clients/broker agencies and other internal and external sources.
· Promotion of good relationships with Brokers, Policyholders, Insurers, and other departments within the office as is necessary.
· Supporting the Claims team in the handling of claims and liaising with suppliers.
· Undertaking any other duties as reasonably required and deemed appropriate within the scope of the job.
· Complying with all relevant legislation including data protection, company standards and Regulatory requirements.
What you’ll need to succeed
· Minimum of 5 GCSE’s including English and Maths or equivalent.
· Must evidence at least 5 years claims handling experience. Previous experience working in a motor damage claims handling role along with in-depth knowledge of all aspects of motor claims, in particular credit hire, and fraud, is preferable.
· Outstanding communication and negotiation skills with the ability to convey opinion and have a passion for customer service.
· Excellent report writing skills with meticulous attention to detail.
· Ability to manage work through planning, organising, and using initiative.
· Computer literate in Microsoft Office Products including MS Word and MS Excel.
· Knowledge of RTA legislation and new legislations, developments and court trends and awards.
· Ideally have obtained or working towards a CII qualification.
Your Reward
· A competitive annual salary
· Attractive company benefits
· Hybrid working
· The opportunity to progress your career with a leading specialist Underwriting and Claims handling agency
· Convenient City Centre office
To apply send your CV via the link or contact Emma Braniff at Cpl for further details on this great opportunity
