Customer Service Administrator
Flexsource NI part of Cpl Jobs, are delighted to be recruiting for our client a manufacturing facility in the Newry area for a Customer Service Administrator to cover for a maternity leave.
Duties include;
§ Provide exceptional customer service to clients via phone and email
§ Prepare quotations for new and existing customers
§ Raise Internal Customer Manufacturing Orders (CMO’s) paperwork and issue to Factory, with relevant instructions and drawings where appropriate.
§ Work closely in support of external Sales Manager and internal Sales Staff in handling day to day enquiries, orders, queries etc
§ Handle Customer queries/updates on order status and liaise with the production team
Experience Required.
We are looking for candidates with experience in a customer service role within an office environment. Someone confident at speaking with new and existing clients, taking information and giving out quotations with a strong attention to detail. Candidates would also need to have experience in using Microsoft outlook and Excel.
This role is for a maternity cover with the potential depending on operational needs to become permanent.
Salary in the region of £26,000 - £27,000pa + Benefits
Hours of work: Monday to Thursday 8.30am – 5.00pm and Friday finish at 4pm.