Location: Dublin 2 (Hybrid)
Salary: €40,000–€130,000 (Based on the role) + equity + full Irish benefits
A fast-growing SaaS company is expanding and building a brand-new team of German sales and customer support in Dublin. Interested in any of these?
German Product Expert (Customer Support)
What You’ll Be Doing
- Develop deep product expertise and support customers via email and live chat
- Diagnose and resolve software issues, including handling escalated queries
- Communicate effectively with both technical and non-technical users
- Advise customers on marketing, sales, and e-commerce setup best practice
German AE Customer Growth
What You’ll Be Doing
- Build and grow a strong customer base across the EMEA region
- Own and actively manage your pipeline with a long-term, strategic mindset
- Run a full sales cycle in a fast-paced, high-volume environment
- Collaborate closely with cross-functional teams to drive customer success
- Apply AI fluency to streamline workflows and focus on high-impact activities
German Business Development Specialist
What You’ll Be Doing
- Partner closely with experienced Account Executives to refine your sales approach and develop effective prospecting strategies.
- Use a mix of outreach channels — email, LinkedIn, phone, and more — to engage prospects across different industries and decision-maker levels.
- Identify high-value companies that align with our solutions and initiate meaningful conversations.
- Drive pipeline growth by securing qualified meetings and creating strong new business opportunities.
What they’re Looking For
- Fluent German and English – written and spoken
- Years’ experience in a customer-facing SaaS or software support role OR
- Experience carrying a net-new revenue quota, with consistent overachievement
- Strong background selling MarTech SaaS solutions
- Excellent written communication: clear, empathetic, and structured
- Comfortable working in a fast-paced, KPI-driven support environment
Why Join the company?
- Join a scaling global SaaS company building a new team in Dublin
- Work with modern technology, AI-driven workflows, and complex customer challenges
- Clear development path and opportunity to grow with the business
- Collaborative, high-performance culture that values learning and ownership
#LI-VR1
#CplGTPermMar26
