Objectives As “Internal Sales” your mission is to support your Branch/HUB by ensuring timely assessment of leasing requests, customer financial analysis and by helping customers and resellers with their asset leasing services. You evaluate if a lease request can be approved for a contract or rejected by checking client's financial solvency for the requested lease. Your objective is to reduce risk, enhance margin and initiate formally correct contacts; this includes ensuring documentation completeness. At the same time you will support your sales colleagues, resellers and internal/external customers with their requests, offers, cross-selling opportunities, contract settlements and any other contract and aftersales activity. In a normal working day, you will manage a variety of situations, often at the same time like: taking calls from customers or resellers, preparing a contract, evaluating a client's balance sheet or preparing an offer. All of this ensuring performance and quality targets are achieved. You are a friendly team player, a lateral thinker, have a positive attitude, are organized and a good listener.
Responsibilities
Ensure hands on approach to service delivery through development of relationships with all key accounts and potential new suppliers / customers.
Evaluating lease requests up to the limits defined by the governance and communicating approval or rejection.
Work closely with External Sales to ensure achievement of targets on a daily basis.
Identify sales opportunities and prospects by phone / email. Ensure follow up on all approvals in order to meet sales targets.
Reviewing accuracy and ensure completeness of all financial information and documentation.
Contact with colleagues and/or resellers and/or Customers to collect the missing information/documentation.
Entering relevant data into management IT systems.
Providing support with the contract settlement process.
Compliance und Governance
Respecting & applying Group Compliance rules, Health & Safety, Data Protection and Data Handling, Anti Money Laundering , QM Group standards. Basic credit underwriting with training, ensure records / documentation of all proposed and actual lease contracts are submitted.
Requirements
Degree in Economic/Management/Marketing or commercial training desired. Previous Professional experience in Commercial/Inside Sales field or the financial industry will be a distinct advantage.
Your Profile
Sales driven and self-motivated Computer literate Excellent communication , rapport building and influencing skills Ability to priorities tasks with excellent time management and planning skills Experience of building and marinating strong relationships with customers over phone and email
