Role Summary: The Person in Charge is responsible to direct and coordinate the management of the nursing home, establish and maintain a standard of residential care and activities in accordance with the best national and international practices and within available resources. Coordinate the management of all staff in establishing and maintaining the standard as set out by Sonas and Statutory Regulations. Establish and maintain relationships with residents that are based on respect and equality.
Reports to: Nursing Home Coordinator or delegated person.
Vision |
Core Purpose | ||
To be the best national provider of residential care for the older person. To be a place to work where everyone can excel. |
Working together, we strive to maximise the wellbeing of those in our care. | ||
Values | |||
Teamwork We combine our unique strengths to achieve our core purpose. |
Warmth We are welcoming, kind and homely in our work and interactions. | ||
Energy We look for new and innovative ways to maximise the wellbeing of those in our care. |
Empowerment We support and encourage everyone to fulfil their potential. | ||
Advocacy We respect and promote the rights and welfare of those with whom we interact. |
Empathy We aim to understand how others may be thinking or feeling. | ||
Key Competencies - Attributes | |||
1. |
Professional Competency |
A high standard of suitability is necessary to effectively discharge the duties of the role in line with legislation, best standards & practices, Sonas Values, Code of Conduct and Policies & Procedures. | |
2. |
Leadership |
Instill a culture where a high standard of care is provided at all times. Support, supervise, manage, motivate, inspire, energise, lead and develop all staff to the best of their abilities, give recognition & gratitude to staff. Provide staff with guidance, training & authority to enable them to make more decisions independently. Ensure a climate is created that will ensure all employees can maximise their abilities. | |
3. |
Organisational and Time Management |
Consistently achieve high quality standard results within given timeframes. Ability to set and meet deadlines. Timely and accurate information provided to management team, colleagues, healthcare professionals, residents and their families. | |
4. |
Interpersonal Skills |
Formal communication skills, ability to manage conflict, negotiate & influence staff. Understands the importance of verbal and nonverbal communication – 7% words, 38% emotions/tone and 55% body language. | |
5. |
Change Processes |
Welcome, develop, lead and foster a culture of change. Is responsive, dynamic and identifies benefits and flaws in change processes. Proactively ensures change is implemented effectively. | |
6. |
Problem Solving & Decision Making |
Decisions are consistent with Sonas objectives, policies & procedures. Accepts responsibility for all decisions, even if they consult others for their ideas or opinions. Encourages colleagues to make decisions promptly, but not hastily & convert their decisions into effective & decisive action. | |
7. |
Innovation |
Drive and encourage initiative, involvement & innovation from staff. Makes suggestions for service improvements and always strives to improve methods of doing things. Not afraid to explore alternative approaches, to question routine, identify best standards & practices and to reshape and redefine approaches. | |
8. |
Customer Service |
Always strives for excellence. Uses systematic, objective methods to measure quality, performance, productivity & progress. Develops, implements and sets objectives and performance standards which are current and valid. Aims to resolve all complaints to the satisfaction of the complainant. | |
9. |
Business Acumen |
Commercial focused and understands all aspects of financial management and budgets. Understands how industry trends impact on the business and adjust standards and practices to suit current business needs. | |
10. |
Delegation |
Effectively delegates responsibility, accountability & authority at all levels to encourage and support staff to gain new skills and knowledge. Ensures staff have the necessary skills, abilities & resources to carry out their jobs productively and consult with staff regarding same. | |
11. |
Coaching & Mentoring |
Uses the GROW- (Goal, Reality, Options, Wrap Up) and SMART – Specific, Measurable, Achievement, Results, Time) Models, Develop an effective relationship and excellent rapport with mentee. | |
12. |
HR Management |
Manage all aspects of HR function in line with legislation, Sonas Values, code of conduct, policies and procedures. Ensure the optimum use of staff through efficient rostering, skill grade mix, planning & workload management including staff profiling & development. Performance Manage employees as per Sonas policy. | |
Duties & Responsibilities will include but not limited to:
· Undertake the role and responsibilities of the Person in Charge in line with the Health Act 2007, related regulations and HIQA National Quality Standards.
· Oversee the organisation, management and operations of all aspects of the Nursing Home in coordination with the Registered Provider.
· Provide leadership and clinical supervision to all staff thus improving standards and maintaining a high morale amongst the team.
· Use leadership styles that have a positive impact on staff morale and the Nursing Home environment.
· Establish and maintain through high standards of professional practice, a caring environment which is conducive to the physical, emotional, social and spiritual individual needs of the residents.
· Contribute to the safeguarding of residents, taking steps to protect residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the relevant parties of any concerns.
· Establish and maintain relationships with residents that are based on respect and equality.
· Promote, encourage and practice the ethos of person-centred care.
· Must be available to work night and weekend shifts as required.
Education & Qualifications: |
Skills and Experience: |
· Third Level Degree in Nursing. · Registered with An Bord Altranais and hold an active PIN. · Current and valid Infection Control, Manual and Resident Moving & Handling, Medication Management, CPR, Dementia, Safeguarding of Vulnerable Adults Certificates (training can be provided if required). · Post-registration qualification in healthcare management or equivalent is essential. In the absence of such a qualification, the appointee will be required to undertake such training. · Post-registration qualification in Gerontology or Dementia Care is desirable. |
· Minimum three years’ previous work experience in a management capacity is essential. · Minimum three years’ experience in the area of nursing of older people within the last six years’. · Minimum six years’ post-registration nursing experience. · Proven clinical competence and passionate about delivering outstanding care to older people. · Full Irish Driver’s License and access to own transport is essential. |
General:
· Comply and adhere to the Sonas’ Values, Code of Conduct, Key Competencies & Policies and Procedures.
· Attend and participate in training and assessments as required to refresh or gain new knowledge/skills.
· Due to the nature of our business, flexibility with rostered days and hours of work is required.
Dress Code:
· The nature of our business requires a high degree of cleanliness and hygiene; employees should keep a professional appearance and ensure they wear the appropriate uniform/clothing/PPE at all times.
Health Safety Environment Quality:
· A candidate for and any person holding the office must be of good character and free from any defect or disease which would hinder them unsuitable to hold the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
· Promote and maintain a positive HSEQ culture and safe work environment in conjunction with the Sonas Health & Safety Statement.
· Report all accidents and/or incidents involving residents, staff or the public as per Sonas policy.
· Proactively engage in all quality initiatives while ensuring best practice standards are promoted and maintained.
· Ensure all written documentation is accurate, timely and legible; keeping all records up to date.
Sustainability:
· Our company’s foundation is built on our values, which distinguish us and guide our actions. We conduct our business in a socially responsible and ethical manner. We protect the environment and benefit the communities where we work.
· Consequently, you are expected to carry out the following in your centre;
Ø Use rechargeable batteries
Ø Recycle all printer cartridges.
Ø Ensure all printers, fax machines, old laptops and main frames etc are recycled.
Ø Avoid printing if at all possible
Ø If using a main frame request a laptop and they us e80 % less electricity, when your computer is due to be replaced request a laptop
Ø Always set your computer to enter a power-saving mode after a short amount of idle time,
Ø Before you leave for the day, remember to unplug your gadgets and turn your computer to sleep.
Ø Ensure that all waste is disposed as per waster disposable policy
Ø Ensure energy efficient light Bulbs are use in the office
Ø Switch off heating and lighting when leaving the office after work
Ø Ensure that high touch surfaces are cleaned daily as per Sonas cleaning policy
Ø Ensure low touch surfaces are cleaned weekly
Ø Make suggestions to line manager re methods to reduce carbon footprint in all departments