Residential Service Manager / Person in Charge (PIC)

Location: Galway

Contract: Permanent, Full-Time (39 hours per week)

Salary: Competitive (DOE)

About the Role

Cpl Healthcare, on behalf of a leading disability services provider, is currently seeking an experienced and motivated Residential Service Manager / Person in Charge (PIC) to lead and manage a designated residential centre in Galway.

This is a key leadership role with responsibility for the delivery of high-quality, person-centred services to people with disabilities and acquired brain injuries. The successful candidate will ensure full compliance with HIQA regulations and relevant legislation, while fostering a culture of excellence, inclusion, and continuous improvement.

Key Responsibilities

Provide overall leadership and operational management of the residential service
Act as the registered Person in Charge (PIC) for the designated centre
Ensure services meet the needs, wishes, and rights of service users
Maintain compliance with HIQA standards and all relevant legislation
Promote safeguarding and protection of all residents
Lead, support, and develop a large multidisciplinary staff team
Manage resources effectively, including staffing, budgets, and facilities
Identify and manage operational risks and implement corrective actions
Promote a positive workplace culture aligned with organisational values
Work closely with Regional Management and key stakeholders
Participate in an on-call rota as required

Essential Requirements

Relevant third-level qualification (NFQ Level 8) in Health or Social Care Management (or equivalent)
Minimum of 3 years’ experience in a management/supervisory role in health or social care
Strong knowledge of HIQA regulations and compliance requirements
Full, clean driving licence
Proven leadership and people management experience
Excellent organisational, communication, and IT skills
Ability to manage multiple priorities in a dynamic environment

Desirable Criteria

Experience working with people with Acquired Brain Injury
Mental health training or experience
CPI and Safeguarding training (or willingness to undertake)
Experience designing and implementing support programmes

Key Skills and Attributes

Solution-focused and proactive leadership style
Strong financial and analytical skills
Commitment to person-centred, inclusive service delivery
High attention to detail and accuracy
Strong decision-making and problem-solving abilities
Ability to work collaboratively across teams and services

Why Join Us?

Opportunity to make a real difference in people’s lives
Supportive and values-driven organisation
Ongoing professional development opportunities
Competitive salary and benefits
Collaborative and inclusive working environment

To apply, or for more information, please reach out to Zoe Lawlor -

Email: [email protected]

Phone: 01 947 6238