Thinking about working abroad and building a future in digital platforms?

If you’re an Estonian speaker looking to launch a global career, this is your opportunity to step into the fast-growing world of social media while living in vibrant Dublin.

Join one of the world’s leading companies and use your language skills to make a real impact on online communities.

🚀 Your Role: Social Media Specialist

In this role, you’ll help shape a safe and positive online environment:

Investigate and resolve user-reported issues via ticketing systems (account support, abusive content, etc.)
Enforce platform policies by monitoring and reviewing reported content
Stay up to date with products, policies, and community standards
Use your understanding of Estonian language, culture, and trends to improve user support
Analyse data to enhance overall user experience
Identify patterns and escalate complex issues to global teams
Suggest improvements to workflows and processes

💡 What We’re Looking For

Strong resilience and ability to work in a fast-paced environment
Excellent communication skills with a high level of empathy
Adaptability and a positive mindset
Strong decision-making and problem-solving abilities
Good time management and prioritisation skills
Ability to consistently meet KPIs

🌍 Language Requirements

Fluent Estonian (C1–C2), written and spoken, with strong cultural awareness
Advanced English (C1)
Not sure about your level? We can assess you.

📄 Contract

Full-time, permanent contract with Covalen

💰 Compensation & Benefits

Base salary: €31,000 per year
Performance bonus: up to 10% annually
Evening shift benefits:
- +25% salary uplift (10pm–2am)
- €12/day travel allowance
Private healthcare
Pension contribution
25 days annual leave
Full training and access to wellness programmes
Tax Saver & Bike-to-Work Scheme

🕒 Working Hours

Choose your preferred schedule:

Day shift: 9:00am – 5:30pm
Evening shift: 6:00pm – 2:00am
No rotating shifts
Monday to Friday, with occasional weekends and bank holidays

📍 Location

Sandyford, South Dublin

✨ Why This Opportunity?

This is more than just a job — it’s your chance to:

Build an international career from day one
Work with a global tech leader
Gain highly transferable digital and analytical skills