Job Profile:
Are you interested in working with a multinational biopharmaceutical organization with a far-reaching presence capable of making a pronounced impact on healthcare. They are actively seeking a Supply Chain Coordinator on a 12-month contract for site wide role to provide a key link in supply chain between customers and intercompany and third-party supply sites and markets.
Duties & Responsibilities:
- Ensure that adequate production is taking place with the Contract Manufacturing Organization (CMO) in order to meet customer demands.
- Support the on-time delivery of Purchase Orders from CMO’s, and interact with Market Supply Planning, Customer Liaison, Customer Service, CMO Site Planning, and Virtual Plant Team (VPT) in achieving the on-time delivery of Purchase Orders.
- Act as External Manufacturing (ExM) contact for internal and external customers for product inquiry, shipments and scheduling activities.
- Ensure purchase orders are placed in a timely manner according to contractual requirements & to meet project timelines etc.
- Review and update open order reports and track order exceptions and communicate unresolved issues to the Supply Chain Manager.
- Support synchronization of orders from MSP and other customers to support campaign timing and consumption of tolled material.
- Implements standard processes for efficient and effective communication of information from CMO to customer for example: open order reporting & shipping plan communication.
- Ensures CMO provides open order confirmations through agreed process.
- Proactively supports CMO and customer requests/queries in relation to supply, demand, logistics requirements, artwork change implementation, ship on test requests etc. Support ad hoc market and customer requests for information.
- Ensure CMO supply chain team is kept up to date in relation to regulatory approval status to allow on time production to occur.
- Act as the main point-of-Contact between Planning and the CMO for resolution of supply issues that may impact Customer Service in the market.
- Act as the interface with Quality, Manufacturing Technology, Supplier Relationship Manager, and Procurement to support resolution of any supply risks that may impact Customer Service levels.
- Work with CMO and MSP team/Customer to manage shortages/allocations and stock-outs in the market.
- Proactively determines the impact of supply disruption, quality events on market supply & keeps VPT and customer informed of such impact.
- Supports gathering of information for investigations and MAFF meetings. Acts as delegate for the Supply Chain Manager at MAFF meetings as required.
- Coordinate product reworks/redress at CMO site, as required by the business.
- Provide input into performance metrics analysis and comments (RTP, Backorders, Anticipated Backorders).
- Execute and support priority planning as necessary through review of Backorder/Anticipated Backorder (BO/ABO) information and customer inventory levels.
- Provides monthly forecast to CMO to account for delivery requirements in long-range planning horizon.
- Support and lead projects as required.
Skills & Qualifications:
- Supply Chain or Business qualification - Diploma standard
- 5 years + Supply Chain experience in global manufacturing and supply environment, preferably in a similar role.
- Knowledge of ERP, ideally SAP and SAP BW reporting, Kinaxis Rapid Response and related data analysis tools.
- Excellent interpersonal, communication and presentation skills to multiple levels within the Business
- Detailed knowledge of Contract Manufacturing Supply Chain Operations.
- Ability to prioritize, organize and manage multiple tasks to tight deadlines.
- An understanding of regulatory requirements and management of regulatory constraints.
- APICS or related qualification is an advantageous.
- Understanding of Supply Chain and Regulatory operations in a cGMP environment.
- Understanding of pharmaceutical artwork management processes.
- Knowledge of Pharmaceutical industry.
- Project Management qualification or experience is desirable.
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