Clerical Officer

CLERICAL OFFICER

Our client, a public sector body, wishes to hire a clerical officer on a temporary contractual basis. This role will be based on site, at the clients’ premises in Galway City. You will be responsible for the day-to-day administrative functions of the office, reporting to the department manager. This role will cover all administrative aspects to ensure the effective running of the office.

RESPONSIBILITIES

·        Correspondence, post, typing, Dictaphone typing, faxing, photocopying, filing etc.

·        Logging all enquiries/telephone calls, complaints etc.

·        Prioritising same, dealing with queries keeping supervisor/manager informed of progress and activities.

·        Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public

·        Populate, maintain and update local databases and records

·        Work closely with all functions within the service to deliver planned services of your

department

·        Understand how neighbouring departments and functions must combine their efforts to

achieve optimum services levels

·        Use knowledge of the organisation’s structures and traditions to help achieve results

·        Act in a manner that is consistent with the organisation’s values and vision

·        Treat all information and service users with confidentiality and discretion

·        Interpreting and providing written and oral information to staff and service users, i.e. by

·        phone, letter, etc and contribute positively to the public image.

·        Liaise and co-operate with other members of staff in the interest of providing the best possible service to service users.

·        Understand service users by being approachable and by listening to them.

·        Have awareness of the guidelines and legislation that governs your area of work and

ensure compliance when issuing advice and documentation

·        Ensure compliance with Data Protection Act and Record Keeping/Retention

·        Assist in the implementation of new legislation/guidelines and associated reports and

tasks

·        Comply with and contribute to the development of policies, procedures, guidelines

and safe professional practice and adhere to relevant legislation, regulations and

standards.

·        To support, promote and actively participate in sustainable energy, water and waste

initiatives to create a more sustainable, low carbon and efficient health service.

·        Carry out any other duties that may be assigned by Supervisor/Manager specific to your area

·        of assignment and work as part of a team to establish a shared sense of purpose and unity.

REQUIREMENTS

·        Proficient with Microsoft Office; Word, PowerPoint and Excel

·        Excellent communication, organisational and presentational skills.

·        Attention to detail, prioritisation and deadline orientated

For more information, please contact [email protected]