Service Administrator (Permanent)
Little Island, Cork | Fully Onsite
An excellent opportunity has arisen for a Junior Service Administrator to join a growing and supportive service team based in Little Island. This is a permanent, full-time role and is ideal for someone looking to build a long-term career in administration within a structured and hands-on environment.
You will be part of a close-knit team of five, working fully onsite and supporting the service function through a variety of administrative and coordination tasks. This role suits a highly organised individual who enjoys working in a busy office setting and being a key point of contact for customers, engineers, and internal teams.
The Role
This is a varied and fast-paced position where you will provide essential administrative support to the service team, helping to ensure that service operations run efficiently and customer requests are handled in a timely and professional manner.
Key Responsibilities
Supporting the service team with all administrative tasks
Logging service call-outs via phone and email
Ordering parts through internal systems and tracking orders using Excel
Following up with engineers to obtain service reports
Preparing quotes and issuing them to customers
Sending service reports to customers
Chasing purchase orders from customers
General Administration Duties
Answering incoming calls related to installations and general enquiries
Logging deliveries and installations and notifying relevant internal teams
Tracking parts and units and updating records accordingly
Supporting with ad-hoc administrative tasks as required
Requirements
To succeed in this role, you will bring:
Previous experience in an administrative or office support role
Strong organisational and time-management skills
Excellent communication skills, both written and verbal
Comfort using Excel and internal systems to track information
High attention to detail and a proactive approach to follow-ups
Ability to work well as part of a team in a busy onsite environment
Why Apply?
Permanent role with a competitive salary of €35,000
Stable working hours: 8:30am–5:00pm Monday to Thursday and 8:30am–4:00pm on Fridays
20 days annual leave
Opportunity to join a supportive and collaborative team of five
Hands-on role with excellent exposure to service operations and customer interaction
If you are an organised and motivated administrator looking for a permanent onsite role in Little Island with clear structure and variety, we would love to hear from you. Apply today to take the next step in your career.
