Job Description
Flexsource is currently recruiting for a Freight Forwarder / Inside Sales Executive on behalf of our client, a well-established leader in Logistics and Freight Forwarding, based in North Dublin.
This is an excellent opportunity to join a busy commercial team, generating new business and growing existing customer accounts within the freight and logistics sector. The successful candidate will be highly motivated, have a confident telephone manner, and have previous experience within a logistics or freight forwarding environment.
Key Responsibilities
- Win new business by identifying and targeting prospective customers who need freight and logistics services within agreed sectors and territories.
- Make high volumes of outbound calls to generate appointments, freight enquiries and quotations.
- Build relationships with key decision-makers in importing, exporting and supply chain functions, and understand their shipping requirements.
- Prepare competitive freight quotations for customers, working with the operations team to secure the best rates.
- Follow up quotations promptly and convert enquiries into confirmed bookings.
- Manage the full sales cycle from initial contact through to onboarding of new customers.
- Build and maintain a healthy pipeline of qualified prospects.
- Grow existing accounts by identifying additional lanes, services and volumes through cross-selling and upselling.
- Maintain regular contact with assigned customers to strengthen relationships and support retention.
- Maintain accurate and up-to-date records within the CRM system.
- Monitor freight market trends, rate changes and competitor activity, and share insights with the wider commercial team.
- Work closely with Operations, Customer Service and Finance colleagues to ensure a smooth customer experience.
Key Requirements
- Previous experience within logistics or freight forwarding is essential.
- Experience in a sales, telesales, inside sales, or business development role is desirable.
- Experience selling freight or B2B logistics services would be an advantage.
- Excellent communication and relationship-building skills.
- Confident and professional telephone manner.
- Strong prospecting and lead generation skills.
- Understanding of consultative sales techniques.
- Self-motivated with a strong desire to achieve and exceed targets.
- Good organisational and time management skills.
- Ability to work in a fast-paced, target-driven environment.
Hours
- Monday to Friday, 9:00-17:00
Pay
- Basic Salary: €46,000 – €52,000 per annum, depending on experience
- Performance Bonus: Individual performance bonus
- Company Bonus: Company performance bonus
- Holidays: 22 days annual leave
- Pension: Company pension scheme