🚨 URGENT REQUIREMENT – IMMEDIATE START 🚨
Systems Support & Administrative Assistant (Digital Learning)
📍 Location: Dublin (Hybrid – 3 days onsite, 2 days WFH)
⏳ Contract: 4-Month Temporary Contract
💶 Salary: €41,000 per annum (pro-rata)
Available immediately?
Join a busy Public Service Digital Learning team! 💻
Our client has an urgent opening for a Systems Support & Administrative Assistant to join their 6-person team following the launch of a new LPX Learning Management System (LMS).
While an immediate start is ideal, they will wait for the right person. Full training on the LPX platform is provided! 🎓
This fast-paced role splits your time between first-line helpdesk support (approx. 80 tickets/week) and day-to-day L&D training coordination.
What You’ll Do: 📋
- 🛠️ Helpdesk & LPX Support: Handle ~80 tickets/week, set up user logins, resolve laptop/access queries, and troubleshoot routine LMS issues.
- 📅 L&D Coordination: Schedule high-volume online courses, manage session logistics (attendance, billing, cancellations) in line with SLAs/GDPR, and update learner records.
- 🎥 Virtual Hosting & Reporting: Provide live technical support for webinars/virtual classrooms and run LMS usage and helpdesk reports.
What You Need: ✅
- 🎓 Leaving Certificate (or equivalent) plus a relevant qualification, certification, or proven experience in IT support, learning technologies, or information systems (technical accreditation is a big plus!).
- 🗂️ 2+ years’ experience in high-volume, multi-process administration and operations.
- 🖥️ Proven helpdesk experience supporting an LMS, CRM, or similar user-facing system (logins, remote troubleshooting).
- 💬 Strong MS Office skills, sharp attention to detail, and the ability to explain tech clearly to non-technical users.
Apply Now – Interviews Happening ASAP ⚡
📩 Email [email protected] with your CV and cover letter, using the subject: 🚨 IMMEDIATE START Systems Support & Administrative Assistant 🚨
#UrgentHiring #ImmediateStart #DublinJobs #LMS #LPX #ITSupport #Helpdesk #LandD #TempJobs #IrishJobs
#LI-AF1