Our client is an elite service provider in critical and controlled environments, specialising in the Semiconductor, Data Center, and Pharma/Healthcare industries. Their Technical Site Services team delivers cleanroom performance testing, certification services, protocol management, and cleaning and construction management.

Job Summary

Our client is seeking a Site Services Lead to take day-to-day ownership of project delivery, health & safety, people management and commercial performance across their cleanroom and controlled-environment sites. This is a broad, hands-on leadership role spanning project execution, client relationship management, contamination control programs, and team oversight, suited to someone comfortable operating across operational, commercial and compliance functions.

Key Responsibilities

Responsible for the performance, quality and H&S of the team, including legal compliance, documentation, training and accident investigation.

Prepare customer quotes and manage invoicing.

People management, including contracts and documentation.

Financial oversight, including payroll, pension, CSO returns and pay rates.

Sourcing, hiring and induction of all new employees.

Customer meetings and management of customer contracts.

New business development.

Day-to-day responsibility for management of all project activities.

Prepare and implement the Project Execution Plan.

Prepare project status reports.

Oversee the production and maintenance of all project plans.

Monitor and update progress of the project against the plan.

Identify, process and resolve issues through the Issues Management Procedure.

Identify and action project changes through the Change Management Procedure.

Monitor and address project risks through the Risk Management Procedure.

Prepare Management Meeting agendas and minutes.

Act in the customer's best interests for successful completion of the project.

Hold full authority, vested by the customer and the contractor, to enforce construction clean policies as outlined in the specifications and other contract documents.

Attend relevant construction coordination meetings.

Manage the overall construction clean program, and organise and oversee protocol training sessions required for persons entering the Clean Zone.

Maintain electronic records of each person's completion of the protocol training program.

Monitor, record and distribute particle counts and environmental data taken during Clean Zone construction.

Review deviations from the Contract Documents, including specifications and cleanliness levels, and direct and review subsequent correction.

Record violations by type and contractor/subcontractor.

Qualifications

Proven experience in a senior site services, project or operations management role within cleanroom, construction, or controlled-environment settings (Semiconductor, Data Center or Pharma/Healthcare industries preferred).

Strong working knowledge of Health & Safety legislation, with experience managing compliance, documentation, training and accident investigation.

Demonstrated project management experience, including project execution planning, and issues, change and risk management.

Experience managing people, including recruitment, induction, contracts and day-to-day team leadership.

Commercial and financial acumen, including experience with quoting, invoicing, payroll and budgeting.

Strong stakeholder management skills, with experience managing customer relationships and contracts.

Relevant third-level qualification in Construction Management, Engineering, Health & Safety, or a related discipline, or equivalent experience.

Excellent communication, organisational and problem-solving skills.

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