Health Care Worker / HCA

CPL UK are recruiting motivated and skilled healthcare professionals to join our private clients' Scottish based mobile health project as Health Care Support Workers (HCSWs/HCAs).\n\nThis role is central to delivering a safe, efficient, and participant centred service in mobile clinics in Scotland. You will ensure smooth participant flow, maintain high clinical standards, and support the collection of high quality data essential to the success of the research programme.\n\nEach participant appointment requires a standardised set of clinical measurements — blood pressure, pulse, height, weight, waist measurement, and a venous blood sample — all of which the HCSW is responsible for completing accurately and safely.\n\nThe HCSW is a key operational role within each site, working closely with the Service Delivery Lead and wider clinical team to uphold service quality, safety, and participant experience. You will also provide administrative support and operational resilience during busy periods, staff breaks, or staffing gaps.\n\n\nClinical Duties\n\tComplete all required participant assessments, including:\no\tBlood pressure\no\tPulse\no\tHeight and weight\no\tWaist measurement\no\tVenous blood sampling\n\tEnsure all measurements and samples are taken safely, accurately, and recorded promptly in the clinical system.\n\tMonitor participant welfare throughout the appointment and escalate concerns appropriately.\n\tProvide signposting, advice, and guidance to participants where relevant.\n\tPrepare and package samples for courier collection.\n\nOperational & Service Delivery\n\tSupport participant flow to minimise delays and maintain an efficient service.\n\tProvide on site operational support and escalate issues to the SDL as required.\n\tOffer administrative support and cover during breaks or periods of increased activity.\n\nQuality, Safety & Governance\n\tConduct site assessments and provide feedback on safety, clinical effectiveness, patient flow, staffing, and skill mix.\n\tEscalate risks to the Regional Manager or Head of Nursing.\n\tReport incidents, near misses, accidents, and complaints via Datix.\n\tContribute to investigations, audits, and service reviews.\n\tSupport the implementation of learning outcomes and quality improvements.\n\nEssential Experience & Credentials\n\tMinimum of 12 months’ phlebotomy experience, with validated competency in venepuncture.\n\tExperience working in an outpatient or similar clinical environment.\n\tTrained in Basic Life Support (ILS/ALS desirable).\n\tStrong communication skills with the ability to engage confidently with participants, colleagues, and visitors.\n\tAbility to work collaboratively across clinical teams.\n\tUnderstanding of quality standards, KPIs, risk assessment, incident reporting, and infection prevention and control.\n\tHighly motivated, adaptable, and comfortable working in a fast paced environment.\n\nDesirable Experience\n\tFlexibility to travel between sites to support service needs.\n\tFirst Aid training.\n\tExperience in performance management or supporting team development.\n\tDemonstrated ability to motivate, support, and lead teams.\n\tExperience contributing to service improvement or pathway redesign.\n\n\nIf you are interested then please send your CV to [email protected]\n