Every company's challenges and needs are different. Whether it's the difficulty of managing operational demands or acquiring the right talent so your business can grow and adapt to changing market conditions, organisations often reach a point where they need additional expertise, capacity, or support.
Whatever that challenge is, there are specific outsourcing solutions designed to help. Two of the most common are Recruitment Process Outsourcing (RPO) and Business Process Services (BPS).
In short, Recruitment Process Outsourcing is where businesses work with an external partner transferring all or part of the recruitment process to them. BPS, meanwhile, is where organisations outsource specific functions or operational processes to a third-party specialist. This can include customer support, sales, risk and compliance functions.
While both models help organisations improve performance and efficiency, they solve very different business challenges.
The difference between RPO and BPS
RPO: Recruitment Process Outsourcing
In Recruitment Process Outsourcing, a specialist recruitment services partner will manage some or all of the recruitment process. They focus on optimising the programme as it runs. They can work with your internal recruitment team, or act as your recruitment team if you don’t have one. They can work from your site, their own, or through a hybrid approach.
RPO is particularly effective if you need to hire at a high volume, if you have a particular project in mind, or if you want to strengthen your existing hiring team or processes. It can run anything from tens of hires to thousands, depending on what you need. Recruitment Process Outsourcing is more than just filling positions when the demand is high; it's also about enhancing the overall recruitment process in your organisation.
