Marketing Operations Traffic Co-Ordinator
POSITION SUMMARY
We are looking for a highly organised and detail-oriented Marketing Operations Traffic Coordinator to join a growing team. In this role, you will coordinate the flow of creative and communications projects from intake through to completion, ensuring timelines, resources, and deliverables are effectively managed. Working closely with cross-functional teams, you will maintain project schedules, track progress, oversee documentation, and support smooth project delivery by keeping stakeholders informed and workflows running efficiently. Strong organisational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this fast-paced environment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Project Management
- Ensure all work adheres to company guidelines, processes, and quality standards.
Manage project intake and workflow for the operations department, equitably assigning tasks to team members.
- Oversee creative requests, asset production needs, and related documentation.
- Review each request, determine if additional information is required, agree to a committed deadline with the requester in writing, and ensure the requester is informed of updates throughout the task progress.
- Monitor project progress, workloads, and deadlines, adjusting assignments as needed to meet objectives.
- Communicate deliverables, timelines, and due dates clearly to all stakeholders.
- Drive the successful execution of tasks within established timeframes and budgets.
- Coordinate with marketing, regional teams, and cross-functional teams across multiple time zones.
- Work with the Creative & Communications Operations Manager to develop and maintain traffic-related processes, procedures, and work instructions.
- Manage regional workflows, reviews, and timelines.
- Build and maintain project timelines and provide updates for stakeholder communication.
- Maintain accurate project documentation, including QMS controlled processes.
- Foster strong working relationships between the operations and creative teams and internal partners.
- Gather project data and provide regular reporting.
- Serve as a central point of communication and coordination across departments.
- Become a power user of the project management platform (Smartsheet).
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s Level 7 degree in related field preferred
- 2-3+ years of relevant experience preferred.
- Experience with project management tools required; Smartsheet experience preferred but not essential.
- Proficiency in Microsoft Office Suite.
- Strong attention to detail and ability to manage complex information.
- Excellent interpersonal skills and ability to work effectively with diverse personalities and cultures.
- Strong written and verbal communication skills and ability to collaborate cross-functionally.
- Fluency in English required.
- Ability to adapt to shifting priorities, multiple demands, ambiguity, and rapid change.
For more information, please contact [email protected]