Permanent | Full-time | On-site, Dundrum | Competitive Salary DOE + Bonus
The Opportunity
Are you an experienced retail leader ready to take ownership of a high-profile, high-volume technology store?
This is an exciting opportunity for a commercially driven Store Manager to lead a flagship retail environment in Dundrum. You’ll have full ownership of store performance, people development, operational standards and customer experience, while playing an influential role across the wider retail network.
You’ll be a visible leader on the shop floor, inspiring your team, driving commercial results and ensuring every customer receives an exceptional premium experience.
What You’ll Be Responsible For
Commercial Leadership
- Own store revenue, productivity, costs and overall commercial performance.
- Translate business priorities into clear targets, actions and accountability.
- Use sales and customer data to identify opportunities and improve performance.
- Build a strong culture of performance through regular coaching and reviews.
People & Leadership
- Lead, coach and develop the management team and wider store team.
- Set high standards for performance, customer focus and behaviours.
- Build a strong pipeline of future leaders through development and delegation.
- Address performance issues confidently while maintaining a positive team culture.
Customer Experience
- Deliver a consistently premium, knowledgeable and personalised customer experience.
- Bring technology products and solutions to life through demonstrations and engaging experiences.
- Act as the senior escalation point for complex customer situations.
- Develop local events, learning opportunities and initiatives that drive customer engagement.
Operational Excellence
- Maintain high standards across stock, scheduling, merchandising, facilities, security and compliance.
- Ensure the store remains audit-ready, safe and commercially effective.
- Manage relationships with key site and landlord stakeholders.
- Plan resources effectively around busy trading periods.
Wider Business Influence
- Share insights and best practice across the wider retail network.
- Partner with Marketing, Operations and Service teams to improve store performance.
- Contribute ideas and challenge existing ways of working to support retail innovation.
- Provide senior leadership cover across the network when required.
What We’re Looking For
- 5+ years’ retail management experience, ideally in a high-volume, premium, technology, lifestyle or service-led environment.
- Proven success in delivering commercial targets and improving store performance.
- Experience leading and developing a management team.
- Strong commercial awareness, organisation and attention to detail.
- Excellent communication, stakeholder management and negotiation skills.
- Customer-first mindset with a genuine passion for delivering exceptional service.
- Data-driven approach with the ability to turn insight into action.
- Resilient, adaptable and confident working in a fast-paced retail environment.
Why Join?
You’ll have the opportunity to lead one of the most commercially important technology retail stores in Dublin while developing your career within a growing Irish retail organisation.
Benefits include:
- Competitive salary + bonus
- Occupational pension scheme
- Clear career progression and internal promotion opportunities
- Extensive learning and development resources
- Employee Assistance Programme
- Employee, family and friends discounts
- Recognition and long-service awards
- Opportunities to support charitable initiatives
What Success Looks Like
Commercial: The store consistently delivers against revenue, productivity and cost targets.
People: A confident, motivated team with strong accountability and a clear pipeline of future leaders.
Customer: A premium, engaging customer experience that builds loyalty and repeat visits.
Operations: A safe, compliant, well-organised and consistently high-performing store.
Leadership: A Store Manager who is recognised as a trusted senior leader and contributes ideas and best practice beyond their own store.