Role: Training Coordinator
Contract Type: 12 months | Temp Contract
Location: Onsite, Cork - Kinsale
Working hours: 39 hours / week, Mon - Thu 8am-4.30pm, Fridays 8am - 3.40pm
Job Description
The Training Coordinator is responsible for the coordination and implementation of learning solutions across Kinsale, including administration of Kinsale curricula. The Training Coordinator partners with the business to ensure curricula adequately reflect job responsibilities and compliance-based activities. The Training Coordinator is responsible for training projects identified as fulfilling the learning capability and competency gaps in the assigned business area/function. Additionally, the Training Coordinator is responsible for activities required to maintain the overall state of compliance of the Training Compliance program.
The Training Coordinator monitors process, progress, results, and designs feedback loops into their work against measured goals. The Training Coordinator should anticipate and adjust for problems and roadblocks, interface with learning service suppliers, and integrate new business processes where necessary for success. The Training Coordinator provides support to ensure personnel are qualified and capable, which includes personnel fulfilling compliance requirements and continually increasing their contribution to the business.
Key Responsibilities
Training Coordinator Portfolio Management
Identify, analyze, and determine solutions regarding learning gaps.
Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance.
Create, revise, and implement training and related documents, ensuring all documents are well written and executable.
Evaluate effectiveness of existing and planned learning interventions.
Evaluate human errors in business units and determine appropriate human error reduction interventions.
Collaborate/participate in Network/Functional initiatives.
Partner with the business in the creation and management of training materials.
Create initial project charters with defined scope documents and statements of work.
Participate on project teams; lead assigned projects.
Monitor and communicate deliverable status to key business partners.
Anticipate and resolve project/program issues, escalating as appropriate.
Oversee the portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet the needs of the business.
Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data.
Stay abreast of the breadth of learning solutions to guide business partners to the most effective learning methods, solutions and outcomes.
Benchmark within Learning and Development organizations in other sites, seeking sharing and replication opportunities.
Conduct usability testing as required.
Share business metrics and interpretations with management.
Client Management
Actively participate in area/function project and process teams.
Analyze/understand the assigned business area/function, including business goals, job titles and descriptions, key duties, and responsibilities.
Monitor client satisfaction of learning program implementation. Share results with management and make recommendations.
Surface improvement opportunities within Training Compliance.
Consult across the assigned business area/function to ensure training plans align with business plan, strategic direction, and compliance and ethics.
Effectively communicate updates for projects and assignments.
Curriculum Architecture and Assignment
Identify target audience for specific learning intervention.
Create and maintain duty-aligned curricula with business partners and support curricula owners in the business.
Ensure accuracy and appropriateness of target audience definitions for courses owned by assigned business area/function in the Learning Management System (LMS).
Troubleshoot curriculum architecture and assignment and resolve issues.
Implement centrally-developed process improvements in local area.
Basic Requirements:
Experience in technical writing
Demonstrated program/project management skills
Experience with learning & development and SOP business processes
Demonstrated ability to establish strong business relationships
Demonstrated ability in communication, conflict resolution, judgment and managing complex issues
Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements
Ability to work independently and in a team environment
Responsible for maintaining a safe work environment, working safely and accountable for supporting all Corporate and Site Goals
Additional Preferences:
Experience working in a GMP-regulated environment
Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Veeva QualityDocs)
Experience in supplier oversight
Ability to effectively partner outside functional area
Ability to navigate complex organizations
Strong organizational skills
Demonstrated ability to coach others
Education Requirements:
Bachelor’s Degree or 2+ years of experience in a Learning & Development role
Other Information:
Travel may be required.
Applicant will work in various areas within a manufacturing site. Allergens are likely in the manufacturing environment. Mobility requirements and exposure to allergens should be considered when applying for this position.
Benefits :
- 23 days annual leave
- EAP
- 10 days paid sick leave
- Bike to work
- Tax saver travel cards
- Subsidised meals onsite
Equal opportunity employer:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
For more information, don't hesitate to reach out [email protected] your journey to becoming a valued part of Covalen starts here.
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