Account Manager – SME Finance (Multiple Positions)
Location: Dublin (4 days on-site, 1 day working from home)
Salary: €35,000 – €40,000 base + commission
Contract: Full-time, permanent
About the Company
Cpl is partnering with a fast-growing Irish fintech that provides fair, simple finance to small and medium-sized businesses across Ireland. It is a purpose-led company that has been backing independent Irish businesses for over a decade, and it is known for jargon-free advice and high service standards. With ambitious growth plans in place, it is expanding its Account Management team.
The Role
You will manage your own portfolio of SME customers, such as cafés, pharmacies, workshops and garages. You will build lasting relationships with the owners, renew their facilities year after year and grow your book with new business. You will work across a range of finance products, including flexible business loans, merchant cash advance and leasing. You will report to the Team Leader, Account Management.
Key Responsibilities
- Manage a portfolio of SME customers, sorted into tiers, with a set contact schedule for each tier
- Drive renewals, with a target of renewing 80% of your book, and win back lapsed customers
- Bring in new customers every month, directly, through introducers and through industry partner organisations
- Own and develop at least one strategic partner relationship as a source of leads
- Advise customers on the right product, explain costs clearly and coach prospects who are not yet fundable
- Learn the company’s credit policy well enough to qualify applications accurately
- Prepare complete, high-quality credit submissions that move through the process quickly
- Meet your monthly lending volume and net fee targets
Requirements
- 2+ years’ experience in sales, relationship management or account management
- Experience in lending or financial services is an advantage but not essential
- Confident and warm on the phone, with an interest in how businesses work
- Well organised and disciplined, with good CRM habits
- Commercially minded and comfortable discussing money, margins and repayment capacity
- Self-motivated, open to coaching and driven to hit targets
- Aligned with a business focused on doing well and doing good
What’s on Offer
- €35,000 – €40,000 base salary plus a commission structure (details given at interview)
- Permanent role with an established, growing Irish fintech
- A clear career path and protected training hours
- A ready-made portfolio and a brand that customers genuinely like
- A values-led, purpose-driven culture
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