Grade 4| Full-Time | Monday to Friday, 9:00am – 5:00pm | Start January
An excellent opportunity has arisen for an organised and detail-oriented administrator to join a busy public sector client based in Castlerea, Co.Roscommon.
This role is responsible for coordinating Freedom of Information (FOI) and Data Subject Rights Requests (DSRRs), ensuring requests are processed efficiently, accurately, and in line with legislative and organisational requirements.
The successful candidate will play a key role in supporting compliance with FOI and GDPR regulations while acting as a central point of contact for requesters and internal stakeholders.
Key Responsibilities
- Act as the first point of contact for all FOI and DSRR enquiries and correspondence.
- Manage requests from receipt through to completion, ensuring all procedures and timelines are adhered to.
- Assign reference numbers, issue acknowledgement letters, and maintain accurate records.
- Log, monitor, and track requests using SharePoint and other relevant systems.
- Liaise with requesters to obtain supporting documentation required to validate requests.
- Coordinate the retrieval of records from multiple departments and locations.
- Prepare, scan, organise, and schedule documentation for review and processing.
- Produce release letters and compile documentation for secure distribution to requesters.
- Maintain accurate records of all correspondence and released documentation.
- Support FOI and Privacy Officers in the timely management of requests and queries.
- Attend team meetings and training sessions as required.
- Contribute to organisational compliance with FOI, GDPR, and Data Protection requirements.
- Undertake other administrative duties as assigned by management.
Skills & Experience
The ideal candidate will possess:
- Excellent written and verbal communication skills with a high standard of English.
- Strong administrative and organisational abilities with excellent attention to detail.
- Proficiency in Microsoft Office applications, including Word, Outlook, Excel, Adobe Acrobat, and SharePoint.
- The ability to manage multiple priorities while meeting deadlines.
- Strong interpersonal skills with a collaborative and team-focused approach.
- A high level of discretion and professionalism when handling confidential information.
- Empathy, patience, and an understanding of the sensitive nature of personal records and data.
- The ability to work independently while contributing positively to a wider team environment.