ServiceNow Developer – HRSD
Location: Dublin
Working Model: Hybrid
Employment Type: Permanent
Visa Requirement: Minimum Stamp 4 permission required
Cpl are partnering with a leading organisation in Dublin to recruit an experienced ServiceNow Developer to join a growing technology team.
This is a development-focused position with a strong emphasis on ServiceNow HR Service Delivery (HRSD). The successful candidate will work closely with HR, compliance and technology stakeholders to design, develop and enhance ServiceNow solutions, integrations and automated workflows within a large enterprise environment.
The Role
You will take ownership of ServiceNow development activities across the full delivery lifecycle, from requirements and technical design through configuration, development, testing, release support and production monitoring.
Key responsibilities will include:
- Configure and enhance ServiceNow HRSD capabilities.
- Develop solutions across Case and Knowledge Management, Employee Service Center and Lifecycle Events including onboarding and offboarding.
- Build and maintain catalog items, workflows, business rules and integrations supporting HR processes.
- Work closely with stakeholders to translate business requirements into effective technical solutions.
- Develop and support integrations between ServiceNow and enterprise platforms, including SAP SuccessFactors.
- Build solutions using Flow Designer, IntegrationHub and REST/SOAP APIs.
- Troubleshoot and resolve technical issues across HRSD modules and integrations.
- Support platform upgrades, patching, regression testing and release activities.
- Maintain appropriate technical documentation for governance and audit purposes.
- Ensure solutions follow ServiceNow development standards and minimise unnecessary customisation.