Solution Engineer – Technical Pre-Sales (AI Platform)
Location: Dublin 4 (onsite)
Salary: €60,000
Role Type: 1 Year Initial Contract
About the Role
Our client — a global technology and professional services leader — is hiring a Solution Engineer to sit at the technical heart of the customer journey, from first discovery call through to successful deployment.
You'll be the go-to technical authority for prospective and onboarding customers: running architecture discussions, scoping API integrations, and working through security and compliance requirements. You'll turn business needs into concrete technical solutions — advising on configuration, integration patterns, and best practice — and clear the technical roadblocks that stand between a customer and a successful go-live.
This is a hands-on, technically grounded role for someone who enjoys solving real integration problems and explaining complex systems clearly to a range of audiences.
What You'll Do
- Solution Architecture & Design
- Own technical solution design end-to-end: document recommended architectures, configuration steps, and onboarding plans
- Translate customer workflows into architecture patterns, configuration options, and implementation approaches
- Spot technical blockers early and build mitigation plans before they slow deployment
- API & Integration Guidance
- Advise on API integration — authentication, rate limits, endpoints, performance, and data flow design
- Run technical discovery sessions covering integration needs, API usage, and system dependencies
- Build and deliver demos, walkthroughs, and light proofs of concept to demonstrate technical capability
Security & Compliance
- Own conversations on security posture: data handling, encryption, authentication, access control, and compliance
- Complete customer security questionnaires and support risk assessments alongside internal security teams
- Explain how the platform meets enterprise-grade security and regulatory standards
- Collaboration & Knowledge Sharing
- Work with Product and Engineering to escalate technical issues, shape roadmap input, and feed back customer insight
- Support Customer Success through the early post-sale technical handoff
- Build out internal knowledge bases, FAQs, and technical playbooks
What You'll Bring
Essential
- 3+ years in a technical pre-sales role — Solution Consultant, Sales Engineer, Solution Architect, Technical Account Manager, or similar
- Solid grasp of API concepts: RESTful design, authentication patterns, integration workflow design, error handling
- Experience running technical discovery and converting requirements into integration architecture
- Working knowledge of security practices — encryption, data residency, IAM, network controls
- Strong communicator, equally comfortable with engineers and business stakeholders
- Practical experience with SaaS platforms, cloud technologies, or AI/ML-driven products
- Able to produce architecture diagrams, solution documentation, and configuration guidelines
Nice to Have
- Background supporting AI, API-first, or developer-centric products
- Comfortable with scripting, JSON payloads, or light troubleshooting
- Familiarity with SOC2, ISO 27001, GDPR, or similar enterprise security frameworks
- Experience working with SMB or high-velocity commercial teams
Not sure if you're the perfect fit? Apply anyway - we're happy to have an informal, confidential chat to talk it through.