Flexsource NI are working with BSO in their search for a Band 5 Dental Team leader, to lead a busy Payments Team within their Family Practitioner Services.
This role is full time, 37.5 hours per week, on a temporary basis until December 2026.
Responsibilities
Lead and manage the day-to-day operation of the Payments Team.
Allocate work, monitor performance, and ensure organisational deadlines are achieved.
Ensure payments are processed accurately, efficiently, and in line with Standing Financial Instructions and relevant regulations.
Monitor payment throughput, identify backlogs and implement solutions to improve performance.
Analyse payments data and produce reports, recommendations and management information.
Develop and improve payment processes, controls and reporting systems.
Ensure robust controls are in place to prevent fraudulent or unauthorised payments.
Provide advice and guidance to staff, contractors and stakeholders on payment-related matters.
Build strong relationships with internal and external stakeholders.
Support continuous improvement initiatives and contribute to service developments.
Manage, coach and support staff while promoting a positive and collaborative team culture.
Criteria:
Applicants must have:
- A relevant degree/professional qualification with 2 years' management experience in Finance/Payments, or 4 years' management experience in a Finance/Payments environment.
- Strong communication and stakeholder management skills.
- Experience managing workloads and working to deadlines.
- Knowledge of financial systems and payment processes.
- Strong Excel and IT skills, with the ability to analyse data and produce reports.
- Knowledge of GDPR and data protection principles.
- A full UK driving licence and access to transport (or suitable alternative arrangements where applicable).
Experience within Family Practitioner Services (Dental, GP, Pharmacy or Ophthalmic payments) is desirable
Experience using FPS finance systems is desirable
This is a fantastic opportunity to join a large public sector organisation and play a key role in delivering critical payments services that support healthcare contractors across Northern Ireland.