Role Purpose
Cpl are seeking a Temporary Assistant Principal - Business Effectiveness and Change Lead for our client Coimisiún na Meán. The successful candidate will be employed by Cpl on a 6 month temporary assignment working in Coimisiún na Meán.
About Coimisiún na Meán
Coimisiún na Meán is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media landscape.
The organisation was established in March 2023, further to the provisions of the Online Safety and Media Regulation Act 2022. As the independent media regulator, Coimisiún na Meán is responsible for regulating broadcasters, video-on-demand providers and online platforms established in Ireland. Its wide-reaching remit also includes supporting and developing the Irish media sector.
Responsibilities:
Support teams to define processes, ways of working, roles and responsibilities and governance arrangements to support cross-functional working.
Lead process development and improvement initiatives across all parts of organisation facilitating workshops for teams to capture identify improvements, co-design processes and agree actionable next steps.
Establish a map of key high-level processes across the organisation, conduct a gap analysis on process documentation and build a roadmap for future improvements.
Develop a standard approach and template for process maps and documentation using tools such as Visio, ensuring consistency and usability.
Develop an approach to support teams to report on ongoing operational activities, working collaboratively to identify appropriate and meaningful measures of performance, activity and outcomes and the impact of improvement initiatives.
Contribute to building organisational capability for continuous improvement through delivering training, running workshops and developing standardised template materials to support improvement initiatives
Support the Change and Business Improvement team to develop, document and establish their own processes pertaining to their organisational remit.
Essential Criteria:
Demonstrated experience analysing, designing and improving business processes, services or operating models.
Experience helping teams define ways of working, governance arrangements, roles or service delivery models.
Strong business analysis and problem-solving skills, with ability to translate complex organisational challenges into practical solutions.
Experience documenting and implementing organisational processes and operating approaches, including mapping processes using tools such as Visio.
Experience facilitating workshops, with ability to build consensus and guide teams towards agreed outcomes, documenting outputs and next steps
Ability to work with teams to identify improvements and streamline their own processes
Experience developing practical performance measures, management information or reporting frameworks
Excellent written communication skills with experience producing clear process, governance or operational documentation.
Desirable Criteria:
Confidence in delivering training relating to process improvement approaches as part of building organisational knowledge and capability.
Experience applying Lean/continuous improvement methodologies
Experience of change management approaches
Experience working in the public sector or regulatory environments.
Knowledge of process automation using tools such as MS Power Platform, and Power BI for dashboards and reporting