Role Overview
Cpl Healthcare in partnership with our client is currently recruiting an Area Service Manager (ASM)to work as part of the team with a dynamic Home Care Company. Our client offers homecare support and personal care to clients around Ireland; this position will be based in Donegal.
ASM is a senior management role reporting to the National Operations Manager. The position oversees Care Supervisors and Care Coordinators, ensuring high-quality service delivery across a designated region.
Key Responsibilities
- Lead and mentor the regional care team to deliver timely, high-quality services.
- Monitor service performance, implement corrective actions, and maintain system updates.
- Optimize work schedules and achieve gross margin targets.
- Develop processes and reporting tools for real-time service monitoring.
- Oversee client onboarding and service contract setup.
- Recruit, train, and manage care staff to meet growth demands.
- Handle service issues, liaise with HSE, and attend related meetings.
- Ensure compliance with company policies, regulatory standards, and training requirements.
- Manage administrative tasks, performance reporting, absenteeism, and staff turnover.
- Participate in out-of-hours coordination as per rota.
Qualifications
- Essential: Level 6 or higher in Health & Social Care.
- Desirable: Additional relevant education or training.
Experience & Skills
- Previous management experience in health/social care (older people or disabilities).
- Office and field team management experience.
- Budget management and commercial acumen.
- Strong communication, problem-solving, and time management skills.
- Ability to lead teams, influence stakeholders, and adapt to change
Personal Attributes
- Self-motivated, resilient, and results focused.
- Strong leadership and interpersonal skills.
- Flexible, able to travel, and holds a clean driving license.
For further information please contact Keelin on 0879319047 / [email protected]
