Credit Controller APA

CREDIT CONTROLLER - APA

My client, a Galway City based, Financial Services organisation, seeks to hire a new Credit Controller/Collections Agent to join their team. . This role is a permanent, full-time position based in Galway. You will be reporting into the Collections Manager

Responsibilities

·       Administration and collection tasks associated with delinquent accounts

·       Communicating with customers for the collection of payment on past due accounts via phone/email/letter

·       Negotiation with customers to enact payment plans and settlements

·       Retention of detailed records

·       Respond to customer queries and inquiries

·       Adherence to company and regulatory guidelines

·       Ability to work in a fast-paced environment

Key Requirements

APA Qualification

·       3 years collections/admin experience.

·       Proven track record in credit management

·       Strong numerical, negotiation and analytical skills

·       Strong communicator with excellent telephone manner

·       Excellent time management and organisational skills

·       Highly motivated with ability to take ownership of the role

·       Computer literate with a good knowledge of Microsoft Word and Excel

·       Good team player

·       Experience in financial services industry a distinct advantage

·       Experience of working with an automated dialler an advantage

For more information, please contact [email protected]

#LI-DC3

#CplDavidConnolly